FAQs

Help
If you're contacting us about an order, please include your order number so we can help you more quickly.

FAQs
How can I pay ?
We accept payments via credit card : Visa, Mastercard and we accept PayPal too !

When will you process my order ?
Once you order is placed, please allow us 2 to 3 days to prepare it carefully.

Do you ship to my country ?
Yes, we do ship worldwide !

How long does shipping take ?
Shipping generally takes 5 to 10 working days for orders placed within Europe. All Orders are shipped from Riga in Latvia. For orders in US and Canada, we ship from Los Angeles, CA.

And how much is shipping ?
We ship and deliver worldwide. Shipping calculated at checkout.

Will I pay any tax or duty fees ?
Orders are processed in our facilities in Riga, Latvia. Everything is included in the final price. For orders placed within US and Canada, we process orders in Los Angeles, CA.

Can I change or cancel an order ?
Yep. You can do so within 3 hours after purchase. Please send us an email asap at info@scopedrops.com with your request.
My credit card doesn't work, I can't complete an order
In this case, please try with another credit card. 

How can I return or exchange an item ?
You can exchange or return within 30 days after purchase. Please click and read our return process.