Return & Refund Policy

Thank you for shopping with ScopeDrops. We take pride in providing high-quality apparel and ensuring every order is carefully inspected and packaged before it is shipped.

Please read our Return & Refund Policy carefully before making a purchase.

Returns & Exchanges

At ScopeDrops, we do not offer cash refunds on purchases.

If you are not completely satisfied with your order, you may request an exchange for another product of equal value from our store.

• If you choose a product with a higher price, you will only need to pay the price difference.
• If you choose a product with a lower price, the remaining balance is non-refundable and cannot be redeemed for cash or store credit.

To qualify for an exchange, the item must:

• Be returned within 7 days of delivery.
• Be unworn, unwashed, and in its original condition.
• Be free from stains, odors, or damage.
• Include all original packaging and tags (if applicable).

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we're here to help.

Please contact us within 7 days of receiving your order by emailing info@scopedrops.com.

To help us resolve the issue quickly, please include:

• Your order number.
• A brief description of the issue.
• Clear photos showing the product and the problem.

After reviewing your request, we'll provide return instructions and, where appropriate, arrange a replacement or another suitable resolution.

Non-Returnable & Non-Refundable Items

We cannot accept returns, exchanges, or refund requests in the following situations:

• You changed your mind after placing your order.
• You ordered the wrong size, color, or design.
• The item has been worn, washed, altered, or damaged after delivery.
• Minor color variations caused by differences in phone, tablet, or computer screen displays.
• Requests made outside the eligible return period.

Order Cancellations

Orders may only be cancelled before they have been processed or shipped.

Once an order has entered processing or has been dispatched, it cannot be cancelled.

Need Assistance?

If you have any questions regarding your order or this policy, please don't hesitate to contact us.

Email: info@scopedrops.com

We'll be happy to assist you and ensure you have the best possible shopping experience.

Thank You

Thank you for choosing ScopeDrops. We truly appreciate your support and look forward to serving you with premium apparel inspired by creativity, culture, and Canadian pride.